Terms and conditions
SECTION 1 – SCOPE OF WORK
1.1 Description of Services
We, the John’s Air Conditioning and Heating , will perform the following services:
- Inspection of the Electrical system
- Assessment of the system
- Material selection and estimates
- Electrical repair or replacement
- Clean-up and disposal
It is important to note that the extent of our services will be detailed in the written estimate provided to you, the homeowner, prior to any work commencing.
1.2 Estimates and Proposals
Any estimates or proposals given to the homeowner are valid for a specific period, typically 30 days, from the date on the document. These estimates are subject to change if the conditions of the work site change.
SECTION 2 – PROJECT MANAGEMENT
2.1 Scheduling and Timing
2.2 Project Delays and Timing
2.3 Change Orders
2.4 Client’s Responsibilities
- Clearing the work area of any furniture, personal items, or hazards
- Informing the John's Air Conditioning and Heating of any specific property line or utility information
SECTION 3 – PAYMENT AND BILLING
3.1 Payment Terms
Our payment terms require a deposit to secure the project start date, with the balance due upon satisfactory completion of the work. Payment schedules for larger projects will be detailed in the estimate.
3.2 Additional Costs
3.3 Late Payments
Late payments are subject to a fee and may result in the project’s halt until payment is received. The company retains the right to take legal action to recover any unpaid amounts.
SECTION 4 – WARRANTIES AND GUARANTEES
4.1 Manufacturer Warranties
We work with high-quality materials that come with manufacturer warranties. We will provide you with all warranty information and facilitate any claims with the manufacturer on your behalf.
4.2 Workmanship Guarantee
Our workmanship is guaranteed for a specified period, typically one year or as required by local regulations. This guarantee includes any defects or issues directly related to our installation or repair and is void if third-party modifications or damages are found.
SECTION 5 – INSURANCE AND LIABILITY
5.1 Insurance Coverage
We carry comprehensive liability insurance and workers’ compensation to protect our workers and you, the homeowner, in case of injury or property damage.
5.2 Property Protection
We take precautions to protect your property during our work. If damage does occur, we will rectify the issue promptly and at no cost to you.
5.3 Indemnification
The homeowner agrees to indemnify and hold the John’s Air Conditioning and Heating harmless against any claims, losses, or expenses relating to the contract work, excluding cases of company negligence.
SECTION 6 – POST-PROJECT SERVICES
6.1 Post-Completion Inspection
We will conduct a post-completion inspection with you to ensure that you are satisfied with the work performed and that all aspects of the job have been completed according to the contract.
6.2 Follow-Up Support
We are available for follow-up support and to address any issues covered by the warranty. Our customer service team will respond promptly to your inquiries.
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Once you submit, we may reach out to you via phone, email, or text to fetch information, which you can opt out of at any time. We will never share your personal information with third parties for marketing purposes. Consent is not a condition of purchase. Message/data rates apply.
